Know better
FAQs
We’ve been asked many questions. Sometimes more than once. Often, frequently.
Here are some of our answers to those questions. Is your question not here? Please reach out. Maybe you’re the one to turn it into a frequent question.
Our trips are designed for guests 25-45. That age range is intended to facilitate connections but is also targeted for an activity level that is typical for people in that age. (i.e. need some breaks but more energy than retirees!)
If you are outside that age range (21 year old or 46 year old maybe) and you would like to join, just send a quick message to make sure you would be a good fit on our trip. Odds are, you are!
Yes.
Most trips can be paid two ways: all at once or into three parts.
You’ll need to pay the initial deposit and then you can opt for two additional payments.
We require 50% of the remaining cost to be paid 60 days before departure and 100% to be paid 30 days before departure.
Our booking software will prompt you to pay before each of those deadlines. At the time we don’t offer monthly installments, but you can pay each of those payments before the due date to spread out the cost more.
Merakiva Travel!
Started in 2023, we’ve given tours to hundreds of people with 100% 5-star ratings (suspiciously high you might think but we’re very proud of that stat!).
First starting locally in Philadelphia, we’ve expanded to group trips abroad.
As a travel provider, you can trust us. We’re a member of the Arival industry group, certified Florida and California seller of travel, and insured by Berkshire Hathaway Speciality Insurance. Plus we work with officially licensed guides in-country to make sure everything goes well.
Have any more questions or concerns? Reach out and we’ll be happy to answer them.
For cancellations up to 61 days before the trip departure, that deposit is non-refundable but can be issued a Trip credit for a future trip. Any additional money paid in addition to your deposit at that point is refundable.
For cancellations 60-31 days before trip departure, 50% of trip cost is non-refundable, with the remainder refundable or transferrable to another trip.
Cancellations within 30 days are non-refundable.
Still no luck? we can help!
Send an email to [email protected] with your question and we’ll get back to you ASAP.